Privacy Policy
We value your privacy and are committed to protecting your personal data when you use our online platform for Swiss electronic vignette compliance and support.
Information We Collect
We collect personal information that you provide directly when using our services, including but not limited to:
- Contact details such as name, address, and phone number.
- Vehicle registration and electronic vignette information for validation purposes.
- Correspondence and support requests related to toll compliance issues.
We may also automatically collect certain technical data such as IP addresses and device information to enhance site security and improve user experience.
How We Use Your Information
Your personal data is used solely to provide support and clarity concerning Swiss electronic vignette validity and compliance issues. This includes:
- Verifying vignette status and resolving related queries.
- Communicating important updates and responses to support requests.
- Improving and maintaining the functionality and security of our online platform.
Legal Basis for Processing
We process your data under the following lawful bases:
- Performance of a contract or pre-contractual measures (support services regarding your vignette).
- Compliance with legal obligations related to toll and vignette regulations.
- Legitimate interests such as platform security and service improvement, where your interests do not override these interests.
Data Sharing and Disclosure
We do not sell or rent your personal information. We may share your data with trusted third parties only when necessary for:
- Verification and resolution services related to electronic vignette compliance.
- Compliance with legal or regulatory obligations.
All third-party partners are contractually obligated to protect your data in accordance with applicable privacy laws.
Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law and regulatory authorities.
Your Rights Under GDPR and Applicable Laws
As a user of our platform, you have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of inaccurate or unnecessary data.
- Object to or restrict processing of your data under certain conditions.
- Request portability of your data in a commonly used format.
- Withdraw consent where processing is based on your consent.
To exercise these rights or if you have any questions regarding your personal data, please contact us via our physical address.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful loss, access, alteration, or disclosure.
International Data Transfers
Your data is stored and processed within Switzerland. If data is transferred outside the European Economic Area, we ensure adequate protection measures are in place in compliance with GDPR requirements.
Changes to This Privacy Policy
We may update this privacy policy occasionally to reflect changes in our practices or legal requirements. We encourage you to review this page periodically.
Contact Information
If you have any questions or concerns about this privacy policy or our data practices, please contact us at:
Route de Genève 251203 Geneva
Switzerland
Phone: +41 22 123 7890